P
– Personal, professional service is my number one commitment to my customers. This means working closely with you to help you evaluate your insurance needs and offer recommendations to ensure your peace of mind regarding the risks you may face.
L
– Listening to you to learn what your insurance needs are today and helping you plan for your future is something you can expect from me as a partner in managing the risks you face. I want you to know that I am seeking a long-term relationship and will be available to discuss possible changes to your existing insurance plans and any new coverage you may require.
E
– Efficiency and timeliness are my goals in handling your insurance requests. If you ever need service, I or someone from my staff will promptly respond.
D
– Doing my best to make certain that you understand your insurance coverage is important to me. I want you to know that I'm only a phone call away and I will be more than happy to answer any questions you may have.
G
– Guiding you through the claims process with care and understanding is another service I promise to you. If you report a loss, I want you to be assured that I will help you in any way possible in the processing of your claim.
E
– Extraordinary customer service...that's what you deserve as a customer and that's what I, your Agency Principal, PLEDGE to deliver!